Frequently Asked Questions
1. How to contact Glouglou?
Please reach out via (+84) 969 288 846, firstname.lastname@example.org or on our social accounts @glouglouwinebar.
2. Opening hours of Glouglou?
Everyday: 10AM to 9PM
3. How soon can Glouglou reply?
We aim to reply to emails within 24-hours. However, you can reach out via (+84) 969 288 846 for urgent requests.
4. How to order?
You can order directly on this website and we will reach out to you to confirm the order. Placing orders by sending messages to us via emails or social media is an alternative.
5. Policy for corked wine and damaged packages?
If you suspect your wine is corked or damaged upon arrival, please contact us and we will send you new bottles, credit for different wines or arrange an alternative depending on the condition.
6. What is a natural wine?
Natural wine is a type of wine made from grapes that are grown without the use of synthetic fertilizers, pesticides, or other chemicals. The winemaking process involves minimal intervention and the use of additives, such as yeasts or sulfites, is kept to a minimum. The result is a wine that is considered to be more authentic, reflecting the unique characteristics of the grapes and the terroir in which they were grown. Natural wine is also known for being unfiltered and may contain sediment, which can add complexity to the flavor profile.
7. What is a biodynamic wine?
Biodynamic wine is a type of wine that is produced using a farming system called biodynamics. Biodynamics is an approach to agriculture that emphasizes the use of natural preparations and practices to promote soil fertility and plant health. Biodynamic vineyards use various natural techniques, such as composting, crop rotation, and the use of specific plants and animals, to maintain a self-sustaining ecosystem.
In winemaking, biodynamic principles are applied to every step of the process, from vineyard management to grape harvest and fermentation. This means that the grapes are grown without the use of synthetic chemicals and that the winemaking process is designed to be as natural as possible. Like natural wines, biodynamic wines are typically made with minimal intervention and may be unfiltered, allowing for a more authentic expression of the grapes and the terroir. Biodynamic winemakers also pay attention to the phases of the moon and use these cycles to guide their winemaking decisions.
8. What is an organic wine?
Organic wine is a type of wine made from grapes that are grown without the use of synthetic fertilizers, pesticides, or other chemicals. The farming practices used to cultivate organic grapes are designed to promote soil health and biodiversity, and the use of natural fertilizers and pest control methods is emphasized.
In winemaking, organic principles are applied to every step of the process, from grape harvest to fermentation and bottling. This means that the winemaking process is designed to be as natural as possible, with minimal intervention and the use of organic yeast and sulfites. Organic winemakers may also choose to use traditional winemaking techniques, such as aging the wine in oak barrels, to further enhance the flavor and character of the wine.
Organic wine is certified by a number of different organizations, which set strict standards for the production of organic grapes and the making of organic wine. These standards vary depending on the country and region in which the wine is produced, but generally require that the grapes be grown without synthetic chemicals and that the winemaking process be conducted with minimal intervention and the use of organic additives.
What is a Vegan wine?
Vegan wine is a type of wine that is made without the use of any animal-derived products or by-products. In traditional winemaking, animal-derived products such as gelatin, egg whites, and fish bladder are commonly used as fining agents to clarify the wine by removing sediment and impurities. However, in vegan winemaking, alternative fining agents such as bentonite clay, activated charcoal, or vegetable protein are used instead.
Vegan wine is produced using the same grape growing and winemaking techniques as traditional wine, but without the use of any animal products in the process. This means that the wine is suitable for consumption by vegetarians and vegans who follow a plant-based lifestyle.
It's worth noting that not all wines are vegan, even if they are made with organic or natural grapes. To ensure that a wine is vegan, it's important to look for wines that are labeled as "vegan-friendly" or to check with the winemaker or vineyard to confirm the use of animal-free fining agents.